Yes – most definitely. All of our New Zealand based orders ship from our Auckland warehouse, nationwide in 1-4 days.

Please note - Our Auckland warehouse is currently running low on stock due to popularity. All sold out items will be shipped from our international warehouse (not our Auckland one) until our restock shipment arrives. Thank you for your understanding.

The entire bed can be placed into your washing machine for cleaning. Please remember to use a gentle/delicate cycle to avoid any accidental washing machine rips.

No worries at all. It happens to the best of us. Contact our customer care team once your order arrives and we can help exchange it the size.

Just remember to not let your dog use the bed, as used beds cannot be exchanged. You’ll be able to get a good feel for the size once the bed is opened up.

1 in 4 Kiwi dogs experience anxiety on a daily basis. That's where a Brooklyn bed steps in. Raised rims create a sense of security, while plush faux fur mimics a mother dogs coat, creating comfort and coziness intertwined for a dreamy, anxiety free sleeping experience.

We ship from Auckland, in 1-4 days nationwide.

Orders are usually dispatched within 24-72 hours.

Please note - Our Auckland warehouse is currently running low on stock due to popularity. All sold out items will be shipped from our international warehouse (not our Auckland one) until our restock shipment arrives. Thank you for your understanding.

Most definitely. At checkout, just select 'Pick up' and we'll prompt you through the next steps in no time.

Most definintely - although we really believe your dog will love this bed, we do offer 30-day returns.

The only thing we ask, as per our returns policy, is that you do not let your dog use the bed before deciding whether to keep or return the parcel. This is due to hygiene and the inability to send a used returned bed to another dog (especially considering their sensitive noses). Sound fair?

Unlike knock-off companies, Brooklyn beds are purposely filled with more cushioning, tighter stitching and higher quality materials than our competitors. - perfect for Kiwi pets.

You'll be able to verify your Brooklyn bed, as each bed comes with Brooklyn branded care instructions, paperwork and information to get the best out of your bed.

We're trusted by over 7000 pet owners, and loved across New Zealand, we know you won't be disappointed with a Brooklyn.

We recommend taking some time to measure your dog to pick their size accurately. We know it can be tricky unless you're the local dog whisperer, but give our size recommender a go for a but of help if measuring becomes too tricky.

Not at all - our beds are made breathable, so cozy when it's cold and comfortable when it's hot.