We try to finish your project as quickly as possible. This can be as quick as 24 hours, while it may extend to 2-7 days (depending on the queue).

Rest assured, we will never rush your artwork (for an average result) even if our queue is large. We love your pets piece, just as much as you do, so will endeavour to get it right, first-time.

Please note - The timelines above do not include delivery of printed/framed items. Once drawn, if you opt to have it framed and printed, our external framing specalists will handle this part for you.

You betcha! Absoloutely! We kindly just ask that you purchase '2' digital products, so we can complete both pets.

On delivery, we can put them together, or have them on seperate pieces.

Absoloutely! We will remove the background clutter from your pets picture, for all our portraits, so that your pet is front and center.

The higher quality your reference image is, the better the results will be. After 400 custom portraits, when the image is clear, bright and crisp (so we can see all the finer details) these images tend to get the best results.

Either way, you can be sure we will do our utmost best to do right by your pet and capture all the finer details.

We draw from the neck up to the head, to keep your pet front and center.

We do our best to get it 100% perfect during the first go, but if there is something you'd like to change, that's no worries. Just let our team know, and we can make the change for you.

We supply 3 copies of your portrait as a ready-to-print A4 JPG file. Need a different size? No worries, just let us know.

Sure thing - we offer a range of customisation options when ordering your gorgeous art piece.