Shipping & Delivery
Shipping & Delivery
- FREE NZ Shipping for this item.
- *Estimated Delivery: 1-3 Business Days
- Many North Island Deliveries are Overnight
- Ships from Auckland
- 30-Day Returns (for change of mind).
*Delivery times are estimates only and may vary due to courier delays, rural addresses, weather events, public holidays, or other circumstances outside our control.
Who is this bed for?
Who is this bed for?
We're excited to have developed a bed for literally every type of Kiwi dog.
Small, Giant, young, old and everything in between.
This bed is made to support your dog for years to come and help provide relief from stiff muscles/sore joints.
Starting your dog on a memory foam bed early can also help with their development, protecting their body for longer.
Care information
Care information
Our Memory Foam Dog Bed range has removable covers for easy washing, everytime.
How to wash?
Simply unzip the cover, place in your machine on a gentle cycle, and dry outside (or in a dryer on low-heat). No struggling, no long drying times, just easy care.
What about the internal filling/waterproof liners?
You shouldn't wash the memory foam in your washing machine, as this will cause damage to the foam core.
For liners, we recommend wiping them down when required.
Return and Exchanges
Return and Exchanges
30-Day Returns & Exchanges
- You can return or exchange this bed unopened, still in its original box, within 30-days of delivery.
| Width x Length | Bed Height | Rim Width | |
| Regular | 73 x 58cm (28.7 x 22.8") | 20cm | 15cm |
| Large | 94 x 74cm (37 x 29") | 20cm | 15cm |
| 2XL | 115 x 90cm (45.2 x 35.4") | 20cm | 15cm |
| Giant | 155 x 90cm (61 x 35.4") | 20cm | 15cm |
| Width x Length | Bed Height | Rim Width | |
| Regular | 73 x 58cm (28.7 x 22.8") | 20cm | 15cm |
| Large | 94 x 74cm (37 x 29") | 20cm | 15cm |
| 2XL | 115 x 90cm (45.2 x 35.4") | 20cm | 15cm |
| Giant | 155 x 90cm (61 x 35.4") | 20cm | 15cm |
The Brooklyn® Ortho Pro Difference

3-Year Warranty Included
Made for years of snoozing, and backed by our 3-year warranty. We cover manufacturing defects in the foam, fabric and zips, so you can feel confident in your dog’s new favourite spot.
Some exclusions apply, including normal wear and tear and damage caused by chewing.
Frequently Asked Questions
Shipping & Returns
How long does delivery take?
How long does delivery take?
- Estimated Delivery: 1-3 Business Days
- Many North Island orders arrive the next business day.
- FREE Shipping on Orders over $79.
- Shipped from Auckland, New Zealand.
We ship via New Zealand Post directly from our Auckland warehouse.
Orders are packed and shipped Monday to Friday.
Rural delivery may take an additional 1-2 business days.
*Delivery times are estimates only and may vary due to courier delays, weather events, public holidays, or other circumstances outside our control.
Do you ship from New Zealand?
Do you ship from New Zealand?
Yes – most definitely.
We ship from our warehouse in Auckland.
Do you offer returns & exchanges?
Do you offer returns & exchanges?
Due to the nature of how these beds are packed, we unfortunately do not allow returns & exchanges for this item once the vacuum seal has been broken.
All Ortho Pro beds still in their original vacuum seal/original packaging (undamaged) are valid to be returned within 30 days of delivery.
Product Questions
How do I wash the bed?
How do I wash the bed?
This bed features removable covers on both the inner mattress & and the rims.
For Washing:
Simply un-zip the covers and place into the wash on a gentle cycle.
For Drying:
Place into covers into the dryer on a low-heat setting, or air dry for best results.
Note: The foam filling is not washable & does not need to be washed.
What is the warranty on this dog bed?
What is the warranty on this dog bed?
This bed has a 3-Year warranty included.
To view the full warranty policy click here.
Can I buy this bed in pet stores?
Can I buy this bed in pet stores?
No. Brooklyn® Deep Sleep Beds are sold exclusively online through our official online store only.
What is the bed made of?
What is the bed made of?
Filling
Everything under the hood of this bed is orthopaedic Memory Foam.
Covers
Our covers are wool-backed, microfibre, designed to be durable and last.
Is it too hot for summer?
Is it too hot for summer?
Not at all - our beds are made breathable, so cosy when it's cold and comfortable when it's hot.
I still have a question...?
I still have a question...?
No problem, please do reach out to us, and one of our team members will be in touch with you shortly.
You can contact us here, or give us a call on 09 887 5328
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