100% No-Risk Money Back Guarantee
100% No-Risk Money Back Guarantee
We think you’re going to love your Brooklyn dog bed. But if you aren’t completely satisfied with anything, you can return or exchange the item(s) within 30 days of receiving your product.
You can see all the details about our return policy here. More questions? Just reach out — our customer service team is happy to help.
Shipping & Returns
Shipping & Returns
- Free 1-3 Day Shipping.
- All orders ship from our local warehouse in Auckland.
Rural addresses may require a few extra days for delivery.
Care information
Care information
This bed has removable covers (woo - we're all about keeping it easy).
Simply unzip the top layer, and wash on a gentle cycle for best results.
Line dry or place inside a dryer on a low heat.
For the waterproof liner, we recommend just wiping with a cloth, as washing this will remove it's waterproofness.
The Best Dog Bed (we've ever designed)
Don’t be surprised, if your dog stays asleep while you walk around them — this bed is known to provide Ultra Deep Sleep.
Perfect for dogs of all ages, sizes and breeds, our memory foam dog bed is packed with features we know you'll both love.
The Brooklyn® Difference:
- Superior Joint Support - A bed that shapes to the curves of your dogs body.
- Waterproof inner layer - to prevent accidents.
- Machine Washable Covers - Just unzip, wash and re-zip. (It's that easy).
- Won't Sag Over Time - We use A-Grade, Orthopedic Memory Foam for complete support.
- Fits Crates & Kennels - Designed to fit most crates, kennels, and of course your lounge.
Orthopedic Memory Foam
Relieve aches and sore joints with our rebound Memory Foam.
Unzip, Wash, Rezip
Engineered with removable covers and a waterproof liner, for ease.
Reviews
Reviews
I get home from work, and no amount of stomping will wake up my dog
Jane L
Superior Joint Support
Designed with your dogs joints in mind.
Engineered exclusively for your pet's total comfort, made with a 50/50 layer of our Deluxe Memory Foam and Orthopedic Foam, this dog bed will let your pet feel like they are sleeping on a cloud.
- Relieves achy joints
- Support your dogs weight
- Doesn't compress over time
Easily Washable - Superb
A quick unzip of the removable cover allows you to wash away smells and germs in no time.
No more stuffing bulky beds inside your washing machine, just unzip, wash and re-zip.
We've also included a waterproof inner lining, just in case you have any accidents along the way.
Orthopaedic. Waterproof. Durable.
Click the 'Blue Circles' below to learn more
Fancy an Extra Cover?
Frequently Asked Questions
Shipping & Returns
How long does delivery take?
How long does delivery take?
We ship Free and Fast, Across New Zealand, from our warehouse in Auckland.
Typical delivery is 1-3 days across NZ.
After all, we won't want your pet waiting long, which is why we typically dispatch all orders within 24 hours.
Do you offer easy returns & exchanges?
Do you offer easy returns & exchanges?
Just like our anti-anxiety dog beds, our return policy won't give you anxiety.
All Brooklyn® beds come with 30-day returns and exchanges, meaning if you accidentally pick the wrong size, or decide it's not quite right you, that’s no problem.
When your bed arrives, we encourage you to rip open the packaging and fluff up your brand new Brooklyn bed. Inspect it, feel the softness (wish you had a 'human one' for yourself) before deciding yay or nay. The only thing we kindly ask is that you do not let your dog touch the bed while deciding.
Do you ship from New Zealand?
Do you ship from New Zealand?
Yes – most definitely.
Unlike our competitors, we ship from Auckland, with delivery in 1-3 days across NZ.
Can I pick up my order?
Can I pick up my order?
Most definitely. At checkout, just select 'Pick up' and we'll prompt you through the next steps in no time.
Product Questions
Is the cover removable?
Is the cover removable?
Yes, most definitely. Making it super easy to wash and care for.
We've also included removable waterproof liner, to stop any accidents from happening.
Is the bed waterproof?
Is the bed waterproof?
All Memory Foam beds come with a waterproof liner which can be zipped on and off when needed.
This protects your bed, while making it even more durable.
What is the bed made of?
What is the bed made of?
Our exterior faux fur is made of high-quality polyester, while the interior includes a waterproof lining. The bed filling is a thick 50% Memory Foam, 50% Orthopedic Foam base, for ultimate (but breathable) comfort.
We only use the finest of materials when engineering this top-of-the-line bed.
The Brooklyn exterior is made of high-quality polyester faux fur for total softness.
The interior includes a waterproof lining, and memory foam base, for sleep like no other. The base is made of 50% Rebound Memory Foam and 50% Orthopedic Foam for a breathable, yet deluxe experience.
Why not 100% Memory Foam?
Why not 100% Memory Foam?
Memory Foam by nature can be quite hot and sticky, so we use 50% Memory Foam, and 50% Orthopedic foam to create a light and breathable experience for your dog.
No stinky hot summer nights on this bed, it's perfect year round.
Does this bed calm pets, like your other ones?
Does this bed calm pets, like your other ones?
Most definitely - we use our world famous plus faux-fur, to mimic thier mothers. Creating a sense of zen, while the memory foam will gently support their joints at all levels.
How do I pick the right size?
How do I pick the right size?
We recommend taking some time to measure your dog to pick their size accurately. We know it can be tricky unless you're the local dog whisperer, but give our size recommender a go for a but of help if measuring becomes too tricky.
Is it too hot for summer?
Is it too hot for summer?
Not at all - our beds are made breathable, so cozy when it's cold and comfortable when it's hot.
Can I see this bed in person?
Can I see this bed in person?
Absolutely! Our Auckland based store is open daily.