Shipping & Delivery
Shipping & Delivery
- Estimated Delivery: 1-3 Business Days.
- Most North Island orders arrive Overnight.
- FREE Shipping on Orders over $79
- Shipped from Auckland. Not Overseas.
We ship via New Zealand Post, directly from our warehouse in Auckland.
Orders are packed and shipped Monday through Friday.
Rural Delivery can take an extra 1-2 days.
*Delivery times are estimates only and may vary due to courier delays, weather events, public holidays, or other circumstances outside our control.
Care information
Care information
Our Deep Sleep range has removable covers for easy washing, everytime.
How to wash?
Simply unzip the cover, place in your machine on a gentle cycle, and dry outside (or in a dryer on low-heat). No struggling, no long drying times, just easy care.
What about the internal filling?
We've designed our bed with breathable mesh which protects the filling from odours. Put simply, you won't need to wash our filling inserts.
If stuck between two sizes, we recommend choosing the larger size.
| Exterior | |
| S | 60cm / 23.5" |
| M | 70cm / 27.5" |
| L | 80cm / 31.5" |
| 2XL | 100cm / 39.5" |
Need a Larger Bed?
Click Here
After a Size Recommendation?
Enter your dogs breed into our Size Recommender, below the 'Add to Cart' button.
As this is a soft-textile and handmade, there is a +/- 6cm margin of error on each size.
If stuck between two sizes, we recommend choosing the larger size.
| Exterior | |
| S | 60cm / 23.5" |
| M | 70cm / 27.5" |
| L | 80cm / 31.5" |
| 2XL | 100cm / 39.5" |
Need a Larger Bed?
Click Here
After a Size Recommendation?
Enter your dogs breed into our Size Recommender, below the 'Add to Cart' button.
As this is a soft-textile and handmade, there is a +/- 6cm margin of error on each size.
Ultimate Dog Starter Bundle Pack
$21148
Unit price
/
Unavailable
We start with NZ's Favourite Dog Bed
-
![The Brooklyn]()
Superior Comfort
More filling. More support. More comfort.
Our upgraded design contains up to twice the filling of previous models, supporting your dog from nose to tail.
-
![The Brooklyn]()
Unlimited Replaceable Covers
Change The Cover, Not The Bed
Our replaceable covers let you refresh your dog's bed whenever needed, extending its life and keeping it looking new.
-
![The Brooklyn]()
Easy Washing Everytime
Our 100% Washable Covers make maintenance a breeze (literally).
Lightweight covers that dry quickly.
If accidents happen, the inner cushion’s breathable mesh can be washed too.
Better Sleep From Day One
Helps Reduce Waking and Anxiety
NZ’s Most Trusted Dog Bed Brand
We'll include some extras too
-
![The Brooklyn]()
The Tuff Dog Bowl
Sturdy, durable, insulated.
Everything your puppy needs, and nothing they don't.
-
![The Brooklyn]()
A Comfy Throw
When your puppy falls in love with their new bed, the Throw lets you bring that same loved comfort, wherever you go.
Loved by 1000s of Kiwi Families
-
4.6/5 ("Excellent")
on Trustpilot
from 2,000+ customers -
4.8/5
on Google Reviews
from 1,000+ customers -
4.8/5
on ProductReview.com
from 1,000+ customers
Meet Your Brooklyn Bed
Seriously Supportive
Helps Ease Anxiety
100% Washable Covers
Spare Covers Available
Pet-Safe Materials
30 Day Returns & Exchanges
NZ Owned & Operated
30-Day Returns
Ordering online can be tricky, which is why we offer 30-Day Returns & Exchanges.
When the bed arrives, open it up, make sure it's right for your pet, and if not, send it back for a full refund.
No sneaky 'Store Credit', either your satisfaction or a full refund.
Just keep those paws off the bed until you decide.
Frequently Asked Questions
Shipping & Returns
How long does delivery take?
How long does delivery take?
- Estimated Delivery: 1-3 Business Days
- Many North Island orders arrive the next business day.
- FREE Shipping on Orders over $79.
- Shipped from Auckland, New Zealand.
We ship via New Zealand Post directly from our Auckland warehouse.
Orders are packed and shipped Monday to Friday.
Rural delivery may take an additional 1-2 business days.
*Delivery times are estimates only and may vary due to courier delays, weather events, public holidays, or other circumstances outside our control.
Do you offer returns Zealand?
Do you offer returns Zealand?
Yes – most definitely.
We ship from our warehouse in Auckland.
Do you offer Returns & exchanges?
Do you offer Returns & exchanges?
Just like our anti-anxiety dog beds, our return policy won't give you anxiety.
This Brooklyn® beds comes with 30-day returns and exchanges, meaning if you accidentally pick the wrong size, or decide it's not quite right you, that’s no problem.
The only thing we kindly ask is that you do not let your dog touch the bed while deciding.
Product Questions
How do I wash the bed?
How do I wash the bed?
Our bed comes with 100% Machine Washable covers.
Simply unzip the cover, place in your machine on a gentle/delicate cycle and re-zip.
It's as easy as that.
If your dog has an accident, the inner cushion is protected by a breathable mesh layer that can also be washed, helping keep the bed clean, fresh and odour-free.
Does it really calm pets?
Does it really calm pets?
Most definitely - we use our world famous plush faux-fur, to mimic their mother's fur. Creating a sense of zen, which helps create a calming space for your pet.
How is it New Zealand's Favourite Pet Bed?
How is it New Zealand's Favourite Pet Bed?
No other pet bed brand in New Zealand has more 5-star reviews.
We use high-quality, pet-safe materials that are easy to care for and designed to support deeper, more restful sleep.
Can I buy this bed in pet stores?
Can I buy this bed in pet stores?
No. Brooklyn® Deep Sleep Beds are sold exclusively online through our official store.
While there are many lookalikes and imitation products on the market, our beds are only available directly from us, ensuring you receive the genuine product, materials, and warranty.
What is the bed made of?
What is the bed made of?
Our exterior breathable faux fur is made of high-quality polyester, while the filling is our super plush, PP-cotton.
This is the same filling used in human bedding, and kids/child toys alike.
Is it too hot for summer?
Is it too hot for summer?
Not at all - our beds are made breathable, so cozy when it's cold and comfortable when it's hot.
